Banking

A major review of the banking sector by the financial regulator has warned that established banks have a "captive audience" of loyal customers who are losing out because they are reluctant to switch or shop around for financial products .

Scammers are pretending to be from the Financial Ombudsman Service to try and trick victims into handing over personal information, the watchdog has warned.

CYBG, the owner of Clydesdale and Yorkshire Banks, has agreed to buy Virgin Money for £1.7bn in a deal that will eventually see all of its retail customers moved to the Virgin Money brand - but there are no changes yet for existing customers.

A new service which lets friends and family report the death of an individual to several banks, building societies and other financial firms via just one online form has been launched.

Government-backed savings provider NS&I has reduced the amount savers can put into its fixed savings accounts from £1 million to £10,000.

1,300 TSB customers have had money taken out of their accounts by fraudsters, the bank's chief executive Paul Pester revealed today, as a grilling by MPs exposed the full devastating impact of the bank's catastrophic IT meltdown.

MoneySavingExpert.com founder Martin Lewis has written to the chair of the Treasury Committee Nicky Morgan with a list of key facts we believe TSB should make public, ahead of the bank's appearance in front of the committee on Wednesday.

Tesco Bank customers have been unable to access their mobile or internet banking since this morning.

First Direct has agreed to change the way it reports mortgage overpayments to credit reference agencies after a customer argued it may have stopped him getting a credit card, MoneySavingExpert can reveal.

TSB has apologised after it opened a new current account and sent a debit card to a man who passed away in 2017, in a new blunder which has emerged just days after the bank admitted it had wrongly told companies some of its ex-customers had died.