Debit and credit card holders who've been left out of pocket by the Visa outage which affected payments across Europe on Friday are being told to claim from their banks - if you're affected here's what you need to know.
TSB customers have been accidentally sent letters to other customers revealing their names and addresses, MoneySavingExpert.com can reveal, in the bank's latest blunder since its massive IT meltdown.
The financial regulator has drawn up new proposals designed to protect millions of people who use overdrafts and high-cost credit - and hopes they could save consumers more than £200m a year.
The number of complaints about high-cost credit has reached its highest level on record, according to new figures from the Financial Ombudsman Service (FOS).
TSB customers are still struggling to log on to its online banking and mobile app more than a month after its IT meltdown began - and the bank STILL can't give any timescale for when the problems will be fully resolved.
TSB has apologised after it cancelled some former customers' direct debits and mistakenly told the firms they were paying that they had died, MoneySavingExpert can reveal.
A ction Fraud has had more than 300 reports of fake emails, texts and calls from fraudsters pretending to be from TSB this month in the wake of the bank's IT meltdown - and a further 51 reports of TSB-related fraud where victims say they have actually lost cash.