Banking

Sainsbury's Bank customers are reporting wait times of several hours to get through to its call centre - as a delay to customers' credit card statements being sent out has led to its customer service team being inundated with callers.

Increasing numbers of current-account holders are switching banks, with almost one million switches taking place in the last 12 months according to the latest figures - here's how your bank fared and how to bag up to £185 in vouchers for switching.

Halifax is cutting the monthly rewards it offers on two of its current accounts from October, MoneySavingExpert.com can reveal.

Banks may be told to introduce a single interest rate for all savers who've had their accounts for more than 12 months - meaning long-term savers could be given better rates, but shorter-term customers may lose out.

App-based challenger bank Starling has today launched a vertical debit card which it claims will change the landscape of UK banking - but it's unlikely to be more than a gimmick for most.

Some TSB customers reported problems accessing their online banking and mobile app after another IT update.

Banks are being asked how well prepared they are for a cyber attack or TSB-style IT meltdown by the Bank of England and the regulators.

Two savings accounts have boosted their interest rates today to beat the previous market-leader, as the savings revival finally shows some signs of hotting up.

An estimated 150 Lifetime ISA holders have seen their annual bonus of up to £1,000 delayed by up to two months, MoneySavingExpert can reveal - so if you're expecting your bonus to have arrived, check now if it's been paid.