MoneySavingExpert.com founder Martin Lewis has written to the chair of the Treasury Committee Nicky Morgan with a list of key facts we believe TSB should make public, ahead of the bank's appearance in front of the committee on Wednesday.
First Direct has agreed to change the way it reports mortgage overpayments to credit reference agencies after a customer argued it may have stopped him getting a credit card, MoneySavingExpert can reveal.
TSB has apologised after it opened a new current account and sent a debit card to a man who passed away in 2017, in a new blunder which has emerged just days after the bank admitted it had wrongly told companies some of its ex-customers had died.
Debit and credit card holders who've been left out of pocket by the Visa outage which affected payments across Europe on Friday are being told to claim from their banks - if you're affected here's what you need to know.
TSB customers have been accidentally sent letters to other customers revealing their names and addresses, MoneySavingExpert.com can reveal, in the bank's latest blunder since its massive IT meltdown.
The financial regulator has drawn up new proposals designed to protect millions of people who use overdrafts and high-cost credit - and hopes they could save consumers more than £200m a year.
The number of complaints about high-cost credit has reached its highest level on record, according to new figures from the Financial Ombudsman Service (FOS).
TSB customers are still struggling to log on to its online banking and mobile app more than a month after its IT meltdown began - and the bank STILL can't give any timescale for when the problems will be fully resolved.
25 May 2018
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