Mobiles

Mobile phone users with a pre-owned handset may struggle to get cover for unauthorised calls or a speedy replacement for broken, lost or stolen phones due to a gap in the standalone mobile phone insurance market.

People looking to cash-in their old mobile phones as they upgrade to the iPhone 6, iPhone 6 Plus or any other device could find themselves up to £79 out of pocket if they don't compare prices, MoneySavingExpert.com has found.

Mobile network Giffgaff is cutting both the inclusive data allowance and the price of some of its goodybag bundles from 24 September – but whether you're a winner or a loser depends if you're a new or existing customer.

Update: 12 September 2014: Many providers have today revealed their iPhone 6 and iPhone 6 Plus contract prices, causing a number of website pages to crash. The handsets are available to pre-order now and will arrive in shops on 19 September.

It costs pay-as-you-go and pay monthly customers who have exceeded their allowance more to make calls and send texts while in the UK than it does when travelling in Europe, research from MoneySavingExpert.com has found.

EE customers now have to pay for the privilege of getting to the front of the phone queue to speak to customer services, or face a potentially long wait on the line.

Using your mobile abroad in the European Union becomes cheaper from today, whether you're making or receiving calls, sending texts or using the web.

About 800,000 pay-monthly Virgin Mobile customers will have their prices hiked by 2.5% next month. But if you're one of them, there's little you can do to leave your contract penalty-free as the firm has sneaked around Ofcom rules.