Many victims of debt insurance mis-selling will get a temporary extension to the time they have to complain to the Financial Ombudsman Service, if rejected by their lender.
The new chief financial ombudsman says consumers should not use claims management companies (CMCs) when making a complaint to the independent arbitrator.
Hundreds of thousands of travellers booked on a British Airways (BA) flight over the next month face severe disruption after today's announcement of strike action.
10 May 2010
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