The Government says it will work with the European Union and Ofcom to make it easier for consumers to switch home phone and broadband provider, and to scrap mobile roaming charges.
The Government is increasing the time limit for returning goods bought online or by phone from seven days to 14 days. MoneySavingExpert.com explains what this means for you.
Consumers bullied or misled into buying goods and services are to be given new rights to get their money back, under proposals revealed by the Government today.
6 August 2013
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