Broadband

Four million TalkTalk customers will be hit with inflation busting price hikes of up to 50% from 1 October, the provider has revealed today.

About 10 million BT broadband, phone and TV customers will be hit with inflation-busting price rises of up to 7% from 20 September. Now's the last chance for large numbers to switch elsewhere penalty-free.

Millions of BT customers unwittingly opted in to paying £5/month for their previously 'free' BT Sport package can get a no quibble refund from the giant by calling or emailing it, if they've no interest in the full package.

Sky is being investigated by the communications regulator following complaints that customers are unable to cancel at the end of their contract.

Mobile phone users may find it easier to change provider in future, as communications regulator Ofcom has today launched a consultation on how to improve switching.

Millions of BT broadband, phone and TV customers will be hit with inflation-busting price rises of up to 7% from September in the latest raft of hikes from the telecoms giant. It's the third time since the start of 2014 it has raised standard line rental prices.

More than five million BT Sport customers have either been automatically opted into paying up to £141/year when they previously got it 'free', or they face a steep price rise. We explain how you can beat the hikes.

Price promises made by broadband providers are misleading customers and costing them up to six and a half times more than adverts imply, new research from Citizens Advice reveals.

EE customers who haven't already requested a code for a 'free' power bar – a portable smartphone charger – will have to wait until August before they can get one. Here's our Q&A on the deal.