Isabelle Walker

Money Features Writer

Isabelle Walker is a Writer on the Money Features team, she looks after all our content related to benefits, reclaim rights, pensions, credit scoring, and assists with MSE’s work on car finance redress. She also recently published MSE’s guide to the government’s new Making Tax Digital system.

Before joining MSE in November 2025, Isabelle worked at an international membership organisation for lawyers covering stories related to human rights, technology, and press freedom. In her spare time, Isabelle likes to read, practice yoga, and cook elaborate recipes (and eat the results).

Latest from Isabelle Walker

Older lady sitting on sofa with coffee and working on laptop

17 April 2026

If you're retired and have income less than £227 a week as an individual, or £346 a week as a couple, you may be due £1,000s a year in Pension Credit. Plus, it then entitles you to a whole raft of other benefits. Yet, up to £1.5 billion of pension credit is unclaimed by up to 800,000 eligible households. Here's how to check if you qualify and how to claim.

14 April 2026

Many who think they're on minimum wage are actually being paid LESS than they should be. And it can happen to anyone – Easyjet, Greggs & Moss Bros are among 500+ firms that've got it wrong in the past and have underpaid staff. This guide explains what minimum wage is, what it covers, why you might've been underpaid and what to do about it.

7 April 2026

There are millions of carers in the UK on low or no pay, with many of them missing out on vital help in the form of Carer's Allowance or Carer's Credit. If you care for someone for at least 20 hours a week, you could boost your State Pension by £1,000s or even be entitled to nearly £4,000 a year. This guide takes you through how to check and apply.

6 April 2026

Attendance Allowance is one of the most underclaimed benefits, with as many as 1.1 million missing out on up to £5.2 BILLION a year, according to estimates from MoneySavingExpert and Policy in Practice. If you're aged 66+ and need help with daily living due to illness or disability, check if you're due up to as much as £5,740 a year...

6 April 2026

Losing your job can be a huge financial hit, affecting your ability to pay bills and keep afloat. Whether redundancy is long anticipated or comes out of the blue, it's an uncomfortable situation to be in. But there are ways you can protect yourself by planning ahead. This guide shows you how.

6 April 2026

Older woman sitting at a table going through paperwork with her laptop in front of her. She is slightly smiling as she writes.

31 March 2026

If you have a problem with a regulated financial company that the firm won't resolve, you can complain to the Financial Ombudsman Service. It's a free dispute resolution service, which can order firms to pay you compensation. This guide runs through everything you need to know about how it works and how to submit a complaint.

31 March 2026

17 March 2026

Checking your credit report is in good shape is VITAL if you want to get a mortgage, credit card, loan and much more. And with the cost of living eating into people's budgets and perceived 'affordability' for credit, having a good history has only grown in importance. Thankfully, there's no need to pay to access your credit report. In fact, some newbies can even earn money for doing so. Here's how to check your credit reports.

19 February 2026

While there's no magic number when it comes to what makes a 'good' credit score, knowing your rating can give you an idea of how lenders might view you. In this guide we'll look at how credit ratings are worked out, what can lead to a high credit score, and how you can make yourself more appealing to lenders.

19 February 2026

Millions of people use buy now, pay later firms such as Klarna and Clearpay when shopping online or in store. Managed correctly, they can be a cheap and quick way of accessing credit. But research shows many users aren't aware that if something goes wrong, you face late fees and, increasingly, marks on your credit file. This guide takes you through how buy now, pay later works and what to look out for.

11 February 2026

Payday loans and other bad short-term credit loans have been widely mis-sold. While each product differs in how they work, they're all expensive, target people with poor credit and are often far too easy to get. If you couldn't afford to repay the loan, or the lender failed to check your finances properly, you may be able to reclaim £100s or even £1,000s.

4 February 2026