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Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Helen is a judge for Headline Money Awards 2026

Recent coverage:

Is the Lifetime ISA fit for purpose in London? BBC news

Latest from Helen Knapman

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Consumers are losing out as competition in retail banking isn't working, a report published today by an influential group of MPs states.
2 April 2011
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Tesco Clubcard customers can double the value of their reward vouchers to spend on items including furniture, clothes and toys at the supermarket from Monday.
31 March 2011
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Barclays tops the hall of shame for the most banking complaints per customer.
30 March 2011
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Tens of thousands of pensioners will have to pay back an average £800 in underpaid tax following another HM Revenue and Customs tax code error.
29 March 2011
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We are in the thick of the cash Isa season with providers all feverishly competing for your money before the deadline to use this year's allowance closes next week.
28 March 2011
studying
Plans to help the poorest students in England remain in higher education have been unveiled today.
28 March 2011
airplaneundercarriage
Chancellor George Osborne will delay the planned rise on air passenger tax by one year, which would have cost flyers a combined £140 million.
23 March 2011
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Giving to charities through Gift Aid is set to become easier and charities will get more, according to the Chancellor.
23 March 2011
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Energy prices are predicted to rise this year, prompting some experts to suggest you consider fixing gas and electricity costs.
22 March 2011
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Young drivers could save hundreds of pounds on their insurance, claims a company that has just launched the latest pay how you drive product.
18 March 2011
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A mammoth 86% of motorists have called on the Chancellor to bring the price of petrol down to £1 per litre or less, in a huge poll of over 14,000 people.
17 March 2011
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An inquiry into financial education in UK primary and secondary schools has been launched today.
16 March 2011
easyjettail
Shoppers who collect Nectar points will soon be able to exchange them for flights on budget airline easyJet.
15 March 2011
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Consumers will be hit by water bill price hikes of up to 9.1% from 1 April.
14 March 2011
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Shoppers who are prepared to haggle save over £200 a year, a survey reveals.
11 March 2011
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Prescription charges will be scrapped in Scotland next month, but they are set to rise in England.
4 March 2011