Travel

The rail regulator has called for train companies to do more to ensure those hit by delays receive refunds, after its investigation found passengers fail to claim for 80% of delays, while train and station staff give out wrong compensation info more than two thirds of the time.

Passengers who suffer a delay of just two minutes on train operator c2c's Essex to London line can now get automatic compensation.

Travellers with a Ukash prepaid card will be hit with a raft of new charges from April. But they WON'T have to pay if they want to cancel the card before then, as the firm's now backtracked on plans to charge a £9-£11 closure fee.

January is the year's busiest summer holiday booking month. No surprise that with short days, icy air, and rain many focus on sun, sea, sand and, er... sangria.

The Government has launched a review into airport retailers not passing on VAT discounts to shoppers – in another campaigning success for Martin Lewis and MoneySavingExpert.

A consumer group has submitted a 'super-complaint' to the rail regulator demanding it takes action to make claiming for train delays easier, after its research found most passengers aren't informed of their rights after a delay and just a third end up making a claim.

Drivers filling up at Asda and Morrisons will pay under the £1/litre mark for petrol from today as the supermarkets lead the way in the Christmas price war.

Rail passengers in England, Scotland and Wales will see the average price of train tickets rise by 1.1% in 2016, it was announced today.

Commuters will be able to claim compensation for train delays of just 15 minutes under plans announced in today's Autumn Statement.

Passengers flying with Ryanair will soon be able to get a legally-binding decision on gripes such as flight delay and cancellation claims, as the budget airline has become the first to sign up to the Ombudsman Services' airline complaints arbitration scheme.