Some Ryanair customers who've booked flights for groups have reported a bizarre problem which apparently results in the group's surnames being changed to be the same – and those affected could face a £115 fee to correct the booking.
The aviation regulator is taking enforcement action against Ryanair, after the budget airline refused to compensate passengers hit by strike-related disruption.
Commuters travelling on the worst affected routes during May's timetable chaos should receive a discount on next year's travel, a group of MPs has said.
The hotel group Marriott International has revealed that around 500 million customers who made reservations at one of its Starwood properties may have had their details compromised after a data hack.
The number of motorists who fight their council parking ticket and go all the way to the independent appeals body has dropped by 7.7% – even though more fines are being issued.