The shocking scale of consumer mistreatment is uncovered today as the lid is lifted on banks and other financial firms that brush off genuine complaints in the hope they will vanish.
Millions of workers could be wasting hundreds of pounds a year each if they pay into a company pension, as employers are failing to help them save efficiently.
The Government will allow those who tried but failed to boost their state pension last week – before top-up prices rocketed by 50% today – more time to pay the reduced rates.
6 April 2009
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