If you're thinking of switching energy provider, be aware that energy prices haven't dropped this year – even though firms are now listing lower annual costs on websites.
Npower will pay £3.5 million to vulnerable customers after regulator Ofgem found it had mis-sold energy contracts to customers on doorsteps and by phone.
Energy bills will continue to soar, warns a top British Gas executive, in a wide-ranging interview with MoneySavingExpert.com. But he also urges households to cut their consumption as the way to cut their bills.