E.on has agreed to pay £2.5 million to help some of its most vulnerable customers and been fined £500,000 after it inaccurately reported how many free light bulbs it gave out as part an energy efficiency scheme.
Energy firms will be forced to offer a maximum of four tariffs per fuel in a bid to simplify the market for bamboozled consumers, under plans announced today by regulator Ofgem.
Britain's big six energy companies will face fines unless they open up the electricity market to competition from independent rivals, under proposals by Ofgem.
Any customer who signed up to a Scottish and Southern Energy (SSE) contract on their doorstep, by phone or at a shopping centre could have a mis-selling claim against the company, according to Trading Standards.
Households should claim their share of a £5 million refund pot for energy mis-selling after Ofgem handed Scottish and Southern Energy (SSE) a record fine for misleading customers.
3 April 2013
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