The big six energy companies could face a full-scale investigation into whether they are preventing competition in the market and making excess profits, reglator Ofgem has announced.
If you've switched energy provider in the last six years, you could be owed a slice of £200 million after energy regulator Ofgem found the big six suppliers guilty of failing to return money to millions of former customers.
The big six energy suppliers will be fined if they fail to meet new rules aimed at helping smaller firms break into the market, the energy regulator says.
If you're thinking of switching energy provider, be aware that energy prices haven't dropped this year – even though firms are now listing lower annual costs on websites.
Npower will pay £3.5 million to vulnerable customers after regulator Ofgem found it had mis-sold energy contracts to customers on doorsteps and by phone.