OFCOM

You'll soon be able to cancel mobile, landline, and broadband contracts without penalty if your provider hikes prices mid-contract and didn't forewarn you before getting the deal, after regulator Ofcom clarified its rules.

UK regulators are teaming up with counterparts in the USA and Canada to crack down on 'spoof' calls from telemarketing schemes.

The Government says it will work with the European Union and Ofcom to make it easier for consumers to switch home phone and broadband provider, and to scrap mobile roaming charges.

Broadband and home phone providers need to make it easier for consumers to switch, regulator Ofcom's chief executive says.

Consumers could find it even easier to switch broadband and home phone supplier in future, under new measures announced by regulator Ofcom.

Two regulators are to look into the work of the Telephone Preference Service (TPS) to see if it is doing its job of protecting consumers from nuisance phone calls.

Angry T-Mobile customers hit by price hikes have proved it's worth fighting for your rights, as some have been able to leave their contracts penalty-free after an independent arbitrator backed their complaints.

Telephone and broadband customers could pay less for their services in future, following Ofcom proposals announced this week, which would see wholesale charges fall.

Superfast broadband customers will be offered cheaper and shorter deals and be able to switch more easily between providers under plans to open up BT's fibre cable network to more competition.

Silent and abandoned phone calls about payment protection insurance (PPI) are being investigated by telecoms watchdog Ofcom, which says consumers who get unwanted calls are getting around two each week.