Late rent payments could appear on your credit file in the coming months, which could harm your chances of getting a mortgage, loan, credit card or tenancy agreement.
Many Northern Rock customers have discovered their loans are not protected by the Consumer Credit Act (CCA), despite having documents which say they're covered.
Paperless statements and payslips are becoming the norm in the online world but they can harm your chances of getting a mortgage or benefits, so ensure you ask for original copies well ahead of applying.
Consumers are losing £450 million a year because the Office of Fair Trading (OFT) does not have the resources or powers to offer enough protection from unscrupulous credit firms, the public spending watchdog has found.