Mobiles

Mobile phone firms will soon have to let users cap their monthly bill to stop them being hit with unexpected charges for going outside their allowance, after a new law was passed.

Vodafone pay-monthly customers who are outside the minimum term of their contract in June will be slapped with an annual price increase of up to £42 - but you can dodge the hike without paying a penny.

Vodafone has launched free roaming in 40 destinations for new and upgrading customers – but free roaming will be compulsory across the EU from 15 June anyway, so for most it won't be worth signing up to a new contract for.

Pay-monthly customers on mobile network Three will see their bills rise by 2.6% next month in line with inflation - even if they're in the middle of their contract term.

A Vodafone customer has told how he racked up an astonishing £10,500 bill after exceeding the data allowance on his Wi-Fi dongle, which he mistakenly thought had been capped. If you use broadband on the go, beware – some Vodafone dongle customers don't have any caps on their usage in the UK, even though all providers cap dongle usage abroad.

EE has today been fined £2.7 million by regulator Ofcom for its "carelessness or negligence" in overcharging customers who sought its help while roaming in the EU.

Sky is to launch its own 'piggyback' mobile network next month with Sim-only data plans that let you roll over unused data for up to THREE years.

Tech giant Apple is offering to replace the battery of certain iPhone 6s models free of charge after a fault was detected that means some smartphones unexpectedly shut down despite still having significant remaining charge. We tell you how to check if your handset's affected and how to get your replacement.

Three Mobile moved to assure customers their financial data was not at risk after a data breach at the firm saw fraudsters gain access to personal information including names, addresses and phone numbers.

A campaign has been launched calling for an investigation into fitness app Bounts after the company made it more difficult to earn rewards from exercising. Paid-for subscriptions have also been scrapped and many customers have been left confused about how to claim refunds.