MoneySavingExpert News

Broadband

Broadband minnow Zen has been voted number one for customer service by MoneySavingExpert.com users in our latest best provider poll – but TalkTalk languishes at the bottom despite an improvement on last time.

9 September 2018

Virgin Media has announced it is hiking prices for five million broadband, phone and TV customers by an average 4.5% – but you can leave penalty-free. Here's how to beat the hikes.

15 August 2018

UKTV channels will once again be available to Virgin Media customers, after the two firms negotiated a deal.

13 August 2018

Plusnet has promised to warn new customers when their contract is coming to an end - and will guarantee not to raise prices mid-contract.

9 August 2018

2 August 2018

Firms may have to send alerts to their landline, broadband, TV and mobile customers when they approach the end of their contract, under new rules proposed today by Ofcom.

31 July 2018

Telecoms giant BT is set to charge customers who have ditched its broadband, but want to keep their BT email address, a whopping £90 a year from next month - here's how you can beat the charges.

13 July 2018

Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.

26 June 2018

Millions of BT customers are facing yet another round of price hikes from September, MoneySavingExpert can reveal, with line rental, broadband, TV, BT Sport and calls costs set to rise for some.

25 June 2018

The price gap between the cheapest fibre and standard broadband deals is closing, new analysis by MSE reveals.

18 June 2018

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