Halifax/Bank of Scotland (Hbos) is facing a customer revolt over new overdraft charges that mean many current account holders will pay far higher fees.
Consumers whose mortgage payment protection insurance (MPPI) costs have increased this year will get an automatic refund, following regulatory pressure.
Current account customers will be given much clearer information on the charges they can expect to pay after an agreement was reached between providers and the authorities.
More than 300 homeowners who claim the mortgages they took out were "unfair" have been given the right to bring a group action against Barclays and Bank of Scotland.
Halifax/Bank of Scotland (HBOS) customers who hold the bank's 'High Interest' current account will soon earn absolutely no interest on credit balances.