Banks

Bank of Scotland (BoS) has been fined £4.2 million by the City watchdog after an incredible blunder which saw it compensate the wrong people as it held shoddy customer data.

The bill for mis-sold payment protection insurance (PPI) at Barclays soared to £2 billion today as claims against the banking giant continue to pile up.

House prices continued to edge lower last month and the market is expected to remain subdued but stable into 2013, mortgage lender Halifax said today.

Every household is being ripped off to the tune of £430 a year by banks, insurance and other financial service companies, according to a report.

Students must apply for overdraft increases on certain accounts, even where the guaranteed maximum rises each term or year.

Santander has scrapped plans to force 230,000 small business customers to pay a fee for a current account marketed as being "free forever" following a backlash.

The City watchdog has announced a crackdown on inducements to bank staff that encourage mis-selling.

Ulster Bank has revealed compensation measures for its customers hit by this summer's month-long computer meltdown, which was one of the worst banking service calamities in memory.

Santander has seen a big improvement in customer satisfaction but that hasn't stopped it maintaining the unwanted ignominy of being the worst of the major banks for customer service, in a poll of MoneySavingExpert.com users.