Banking

Complaints to financial firms rose by 59% in the first half of this year, driven by a spike in the number of payment protection insurance (PPI) complaints , new data from the Financial Services Authority (FSA) reveals today.

A new campaign calling on banks to put customers first has been launched today by consumer group Which?.

The retail prices index (RPI) rate of inflation fell to 2.9% in August, down from 3.2% in July, new figures from the Office of National Statistics (ONS) reveal today.

Bankrupt consumers looking to open a new basic bank account will now only be able to open a Barclays account, after the Co-operative Bank decided to stop offering accounts to undischarged bankrupts.

HSBC and First Direct personal current account customers will soon be able to access their accounts at Post Offices, it has been announced today.

A whopping £512 million was paid out to victims of payment protection insurance (PPI) mis-selling in July, the latest figures from the Financial Services Authority (FSA) reveal.

Consumers would be more likely to switch banks if they could keep their account number, new research reveals.

Students must apply for overdraft increases on certain accounts, even where the guaranteed maximum rises each term or year.

Lloyds TSB and MBNA are the worst of the major banks for wrongly dismissing complaints, new data published by the Financial Ombudsman Service reveals today.