Santander has shaken off the unwanted tag of being the worst bank for customer service, replaced by Bank of Scotland and Halifax. What's more, Santander's 123 current account in isolation now ranks as one of the best, in a poll of 9,500 MoneySavingExpert.com users.
Current account switching will be made easier later this year as banks will have to move all your direct debits and standing orders within a week, Chancellor George Osborne has confirmed.