Customers mis-sold identity protection and card protection policies from a bank or credit card firm could soon be entitled to millions of pounds in refunds.
New Nationwide banking customers who've been abroad in the past month should check their statements now to make sure they haven't been charged a non-sterling fee for purchases made in the UK.
NatWest and Royal Bank of Scotland have reduced the buffer from which they start charging customers £6 per month for dipping into an authorised overdraft, from £100 to £10.
Santander has earned the unwanted crown of being the most complained-about banking firm per customer, figures from the Financial Conduct Authority (FCA) show.
Lloyds Banking Group (LBG) says a fault which meant Lloyds TSB, Halifax and Bank of Scotland customers were unable to log into their accounts today has been fixed.
Some Halifax and Bank of Scotland Ultimate Reward Current Account (URCA) customers are due a payout after the banks failed to warn users they were increasing a monthly fee.
Banks should be forced to warn people when their savings go above the amount that would be protected if their provider went bust, a survey of MPs and consumers has found.
10 April 2013
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