Banking

Lloyds Bank is the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.

The Financial Conduct Authority (FCA) has today launched a challenge to the industry to ensure it better protects vulnerable customers after research found that in some cases their treatment can lead to further stress and harm.

ISA season is nearly upon us. That's the frenzied time around the 5 April tax year close, when many desperately scrabble to set up their ISA before the deadline. And the push continues on 6 April when a whole load more people open their new tax year ISA on the first day.

Shoppers tempted by 'free trials' of miracle youth cream and weight loss pills are being warned by the Royal Bank of Scotland to read ts&cs carefully after the bank reported its customers lost a combined £3 million in just six months after signing up to such schemes.

Savers aged 65 and over now have until 15 May to deposit money into Pensioner Bonds, as the Government has announced it's extending the scheme past its original £10 billion allocation.

Virgin Money is rolling out its new current account, which offers 1% AER interest on balances of up to £100,000. But is it worth switching to?

Nationwide customers transferring funds via faster payments yesterday were left angry, worried, and in some cases out of pocket after a problem with the building society's system meant payments weren't being sent.

Update: 9.30am, 5 February 2015: Tesco Bank has this morning said that all customers can now see their accounts online as normal. But let us know if you're still suffering via the forum link below.

Banks may have to make it easier to compare and switch cash savings accounts if plans announced by the City regulator today are put in place.