Banking

Complaints about payday loans and packaged bank accounts have skyrocketed over the last year, but not by enough to knock PPI off its perch as the most complained about financial product.

The competition watchdog's set out plans to cap fees for busting your overdraft limit. This should help, but don't wait. Overdrafts are a debt like any other - the key is to cut the rate, repay faster and avoid any penalties.

The competition watchdog has called for monthly unarranged overdraft fees to be capped as part of its recommendations to overhaul the way banks work.

Barclays has offered 10,000 of its PPI customers the opportunity to cancel their policies and receive refunds on payments plus interest, after it breached an order by the Competition and Markets Authority (CMA).

Millions of private tenants can boost their credit rating by opting in to a new scheme that records if you pay rent on time and sends the results to credit reference agency giant Experian.

Online fraud victims who do not take appropriate security steps to protect themselves should not be refunded by banks, according to Britain's most senior police officer.

The Money Advice Service – the official organisation created to offer consumers free advice on their finances – is to be replaced by a new "slimmed down" body under plans set out in the 2016 Budget.

A MoneySaver who made the most of banks' hefty switching incentives has told how he netted almost £800 in free cash and vouchers after opening six bank accounts in just over two years. Are you a bigger bank tart – and how do you do it to avoid the pitfalls?

First Direct’s current account customers have once again voted its service the nation's best. More than 90% rated it as 'great' as it comfortably held on to top spot in our latest banking poll.

HSBC customers have been locked out of their online accounts for the second time this month following a cyber-attack that the bank says it "successfully defended" itself against.