Banking

Fewer than 2% of the UK's 70 million active personal current accounts were switched in 2016, the latest figures show – and the overall number of switches fell slightly compared with 2015. If you're not happy with your bank you can pocket more than £100 by ditching and switching.

Banks should introduce options such as voice recognition technology and web chat facilities to help customers with mental health problems avoid sliding into debt, the Money and Mental Health Policy Institute has urged.

High street bank TSB has relaunched its free £125 offer for switching to its Classic Plus current account. Here's what you get and how it compares with other top-pick bank switch incentives.

Cash machine users face the threat of new fees to withdraw money at thousands of ATMs amid an industry row over service costs.

Stray payments sent to your old bank account could be redirected to your new account decades after you've switched, under new plans put forward by the Bacs payment scheme.

A '0% interest on purchases' offer from Tesco Bank in the run-up to Christmas has left many of its credit card customers "furious" after they were asked to pay unexpected interest charges.

Lloyds Banking Group customers are struggling to access their accounts for the second day running due to ongoing technical problems with its online banking services and apps.

Banks are desperate for your custom, and they're offering a host of cracking incentives. Many complain about their bank's service - but do nowt. So it's simple, don't bitch, just switch.

A grandmother who had her £40,000 life savings stolen by a callous con-man just days before Christmas has been told by her bank that it won't cover her losses, despite pressure for banks to shoulder more responsibility when customers fall prey to sophisticated scams.

High street bank TSB has today slashed the headline interest rate it pays on its Classic Plus current account from 5% to 3%.