Banking

Stray payments sent to your old bank account could be redirected to your new account decades after you've switched, under new plans put forward by the Bacs payment scheme.

A '0% interest on purchases' offer from Tesco Bank in the run-up to Christmas has left many of its credit card customers "furious" after they were asked to pay unexpected interest charges.

Lloyds Banking Group customers are struggling to access their accounts for the second day running due to ongoing technical problems with its online banking services and apps.

Banks are desperate for your custom, and they're offering a host of cracking incentives. Many complain about their bank's service - but do nowt. So it's simple, don't bitch, just switch.

A grandmother who had her £40,000 life savings stolen by a callous con-man just days before Christmas has been told by her bank that it won't cover her losses, despite pressure for banks to shoulder more responsibility when customers fall prey to sophisticated scams.

High street bank TSB has today slashed the headline interest rate it pays on its Classic Plus current account from 5% to 3%.

The Payment Systems Regulator (PSR) has rejected calls from consumer group Which? to make banks refund the victims of transfer fraud – though it's admitted they "could do more" to help customers duped in this way.

More than four million banking customers benefitted from fee-free basic accounts during the opening six months of 2016, according to Government figures. But if you've a basic account with Lloyds or Royal Bank of Scotland (RBS) that you opened before the start of the year, you may still be paying a fee and should consider upgrading or switching.

Nationwide will become the latest current account provider to axe a key switching incentive, MoneySavingExpert.com can reveal.

Savers will be given easy-to-understand information to help them compare cash savings accounts and easy access cash ISAs under new rules launched today, which will also ensure customers are informed of changes to interest rates.