Banking

Banks will now have to publish how likely their customers are to recommend them for customer service as part of new measures designed to make it simpler for consumers to compare and switch.

The competition watchdog has taken action against Barclays after it failed, for a second time, to send annual PPI reminders to some Littlewoods credit card customers.

Virgin Money has temporarily stopped offering three of its credit card ranges due to "significant demand."

A number of major banks including HSBC, First Direct and Tesco have already raised mortgage rates after yesterday's base rate rise but have kept quiet on whether to pass on the increase for savers, MoneySavingExpert.com has found.

The Bank of England has raised the base rate from 0.5% to 0.75% - only the second rise in over a decade. Here's what it means for your finances, including the very latest on how individual banks' mortgage and savings rates are changing.

TSB lost only 900 more customers between April and June than it did between January and March - despite its major IT meltdown.

Sainsbury's Bank customers are reporting wait times of several hours to get through to its call centre - as a delay to customers' credit card statements being sent out has led to its customer service team being inundated with callers.

Increasing numbers of current-account holders are switching banks, with almost one million switches taking place in the last 12 months according to the latest figures - here's how your bank fared and how to bag up to £185 in vouchers for switching.

Banks may be told to introduce a single interest rate for all savers who've had their accounts for more than 12 months - meaning long-term savers could be given better rates, but shorter-term customers may lose out.

Halifax is cutting the monthly rewards it offers on two of its current accounts from October, MoneySavingExpert.com can reveal.