At least four more high street banks – Bank of Scotland, Halifax, Lloyds and Santander – are working on plans to help customers restrict their spending on gambling, after Barclays became the first to do so last month.
RBS and NatWest customers who use their debit cards on flights and ferries have been warned to watch out for unexpected charges, after a Virgin Atlantic passenger was stunned to find a 'foreign purchase fee' added to transactions made in pounds.
Scam victims who have been tricked into transferring money to a fraudster are to get stronger rights to complain about the bank that received the money, rather than just their own bank.
Barclays has become the first UK high street bank to allow you to block payments to certain categories of retailer, such as gambling services and premium rate phone lines, in a bid to help vulnerable customers.
The Alzheimer's Society has published a dementia-friendly finance and insurance guide to help businesses support people with dementia to manage their finances and stay in work.
Experian's takeover of fellow credit score firm ClearScore is likely to result in less intense competition and could hinder the development of new products, the competition watchdog has said.
Nearly all customers with an overdraft at Lloyds, Halifax and Bank of Scotland will see their charges increase from next year – and some will pay more than £100 a year extra.
23 November 2018
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