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Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Latest from Helen Knapman

Model house on a radiator with a scarf wrapped around it.
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
4 June 2025
The Lifetime ISA is in need of a radical overhaul – here's why
Imagine – you've done all the hard work to buy your first home. You've scraped together a deposit and found a suitable, affordable mortgage.
28 March 2025
Image of keys and a house keyring on a wooden table
The Lifetime ISA (LISA) withdrawal fine needs to be removed for first-time buyers purchasing homes above the scheme's £450,000 limit, Martin Lewis has urged. This is the key message the MoneySavingExpert.com founder put to a cross-party group of MPs to consider.
26 February 2025
Miniature house wrapped in scarf on top of radiator.
Around 2.7 million more families, including one million with children, will become eligible for the £150 Warm Home Discount next winter under new plans put forward by the Government to help tackle current high energy costs. But the extension is only mooted for winter 2025/26 at this stage.
25 February 2025
Front of a branch of The Co-operative Bank
The Co-operative (Co-op) Bank has now been taken over by Coventry Building Society in a deal that went through on 1 January 2025. However, it's still very early days and the two brands will continue to operate separately for now.
2 January 2025
Two red-brick semis focused in on their two doors - the left is painted black and the right is painted yellow.
First-time buyers paid the Government an estimated £1.8 million in fines for taking money out of their Lifetime ISAs (LISAs), new figures for the 2023/24 tax year show. MoneySavingExpert.com founder Martin Lewis is renewing calls to the Government to stop those who are using LISA savings for their intended purpose – buying a first-time property – having to pay these unjust penalties.
24 September 2024
Three miniature wooden houses on a table with a wooden percent sign next to them
In a blow to first-time buyers – and to MoneySavingExpert.com and its founder Martin Lewis's campaign – there were no changes to the rules on Lifetime ISAs (LISAs) announced in today's Spring Budget. However, while the news is "disappointing", Martin says a shake-up "isn't off the table".  
6 March 2024