Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

Plans for bailiffs in England and Wales to be self-regulated have been put forward by the Centre for Social Justice in a bid to better protect people in debt. But Martin Lewis, founder of MoneySavingExpert.com, warns that the industry-funded body doesn't go far enough, saying that every bailiff firm needs to be "tightly and independently" regulated.

25 July 2021

Royal Mail has warned that households in 10 areas of England, including Blackpool and Worthing, could face delays to to both parcel and letter deliveries as staff members have been forced to self-isolate due to Covid-19. Here's what you need to know and what you can do if you're facing delays.

21 July 2021

The legal process for people to nominate a trusted friend or relative to look after their affairs if they lose the capacity to do so could be made quicker, simpler and easier to access under new Government proposals.

20 July 2021

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The Government has announced a new set of wide-ranging consumer protection rules, which will require Christmas savings clubs to safeguard customers' money, firms to make it easier to cancel subscriptions and regulators to stamp out "dodgy tactics" used to lure online shoppers, plus much more. But the new rules won't come into effect for a while yet.

19 July 2021

MoneySavingExpert.com and the Money and Mental Health Policy Institute, which were both founded by Martin Lewis, are among 13 organisations today renewing calls for the Government to do more to tackle online fraud after it failed to commit to cracking down on scam financial ads in its new draft Online Safety Bill.

19 July 2021

An eight-week wait to refer complaints to ombudsmen and alternative dispute resolution schemes could be halved under new Government proposals. The outdated rule is something MoneySavingExpert.com has campaigned to reduce since 2017.

19 July 2021

Lloyds Gold, Platinum and Premier packaged bank account holders who use the services for free will have to pay between £15 and £28 to keep their accounts from October. For some, this fee will be taken automatically, so you need to act before 1 September if you don't want to pay.

15 July 2021

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Holidaymakers who are fully vaccinated and children will no longer need to quarantine when returning to England from 'amber list' countries after Monday 19 July, in a move that is likely to significantly open up overseas travel in time for the summer holidays.

8 July 2021

TV streaming service Now is to start showing adverts and scrap its multi-screen option later this month unless you pay extra for its optional Boost add-on service, which is also rising in price.

6 July 2021

Certain financial services providers will have to verify that they are authorised by the FCA before advertising on Google from 6 September, in an effort to tackle online fraud. But the new policy doesn't apply to ads for cryptocurrency or debt services, which are already subject to other policies, and there are some other exclusions.

5 July 2021

O2 mobile customers who send text messages outside of their standard allowance will see prices hiked from 2 August. The cost of calling service numbers is also set to increase. Some affected customers may be able to leave penalty-free as a result though - we've full details below.

1 July 2021

Electrical appliances, including fridges, washing machines and televisions, are expected to be cheaper to run, easier to repair and last longer under new rules which come into force from today.

30 June 2021

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Motorists have been warned by the Driver and Vehicle Licensing Agency (DVLA) to avoid copycat websites that charge a premium for services you can get for free or at a much lower cost via official Government websites. Here's what to look out for and what to do if you've paid over the odds.

29 June 2021

Apple TV+ customers who've benefitted from a free subscription for more than a year will have to pay £4.99/mth to use the service from July - and you'll be automatically opted into the paid-for subscription, although you can cancel penalty-free at any point.

29 June 2021

Barclays is compensating thousands of Blue Rewards loyalty customers after discovering some had been underpaid monthly cashback perks, MoneySavingExpert.com can reveal. The issue dates back to the launch of the scheme in 2015 with some receiving payments of £100+, although Barclays says the average payout is under £20.

28 June 2021

Holidaymakers returning to the UK from the Balearic Islands, Malta and Madeira plus a number of other destinations won't be required to quarantine from next Wednesday (30 June), after changes were announced to the travel 'green list'. But huge uncertainty remains over travel, with the Government warning many of the destinations it's adding to the green list could drop off it again, and some European countries talking of tightening their own entry requirements for British tourists.

23 June 2021