Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

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Millions of BT, EE, Plusnet, Shell, TalkTalk and Vodafone customers will be hit with price hikes of up to 9.3% this spring on the back of a sharp increase in the cost of living. For many, this year's hikes are more than double last year's. We've full info and a handy table below on what's happening and who's affected.

9 March 2022

Co-op shoppers buying online should be aware of a technical glitch that means the wrong price is being displayed on certain items. The error means that final price you would expect to pay could either be higher or lower than you budgeted for, so be careful to check the total cost when you've finished shopping.

9 March 2022

If you have old Christmas stamps you CAN continue to use them after 31 January 2023 following a Royal Mail U-turn. The postal service had initially announced, as part of a wider shake-up, that Christmas stamps would be replaced by new barcoded versions from 31 January 2023. This would have rendered old festive stamps useless unless swapped.

4 March 2022

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Teletext Holidays and Alpharooms broke consumer law by failing to fully refund customers within the legally-required 14 days for holidays cancelled during the Covid-19 pandemic, the High Court has ruled.

28 February 2022

Online retailer Studio, which has just over two million UK customers, is to appoint administrators "as soon as reasonably practicable" after failing to secure a £25 million loan needed to stay afloat. Below we've included what this means for orders, returns and repayments.

25 February 2022

Tesco is increasing the cost of its meal deal from £3 to £3.50 – the first price rise in 10 years, although Clubcard members will still be able to get the offer for £3. Here's what's happening and how you can sign up for a loyalty card to beat the hike.

24 February 2022

The Government has announced sweeping changes to the student loan system in England that will drastically increase the cost of education for those attending university, including lowering the repayment threshold to £25,000 a year and increasing the length of time over which graduates repay their loans by 10 years.

24 February 2022

Packaged bank accounts were among the most complained about financial product between October and December last year, according to the Financial Ombudsman Service (FOS) - but only 4% of complaints were actually upheld.

23 February 2022

Hundreds of thousands of NS&I savers and Premium Bond-holders have waited up to six months to receive interest payments and prize wins, MoneySavingExpert.com can reveal. It comes after a glitch following a system update.

21 February 2022

Millions of Sky broadband, TV and home phone customers will see prices hiked by £43 a year on average from Friday 1 April. Meanwhile, Sky Mobile customers who use their data, or make calls and send texts in the EU will pay £2 a day in roaming charges from Tuesday 3 May. But affected customers may be able to cancel contracts penalty-free as a result.

17 February 2022

Amazon has shelved plans to stop people using Visa credit cards to buy items on the shopping platform from 19 January. It means users no longer need to update their payment details, although they can continue to do so in order to be awarded free credit.

17 February 2022

The Bank of England has increased base rates to 0.5% from 0.25% after the Monetary Policy Committee (MPC) voted in favour of a rise. The base rate is used by the central bank to charge other banks and lenders when they borrow money – and influences what borrowers pay and savers earn.

15 February 2022

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The Treasury has corrected information on its website regarding the forthcoming increase in national insurance after a tweet from MoneySavingExpert.com (MSE) founder Martin Lewis calling it "misleading" went viral.

8 February 2022

Average household water and sewerage bills in England and Wales are set to rise by around £7 a year (1.7%) from April, it has been announced today. But prices will vary depending on where you live and some will see much larger increases. Meanwhile, bills in Scotland will rise by a higher 4.2% on average.

4 February 2022

Waitrose has again changed the terms and conditions of its loyalty card scheme, and this time round it will result in most shoppers no longer being able to get a free newspaper when using their myWaitrose card at the checkout from 23 February.

4 February 2022

Can't afford to repay your credit card in full? If you're paying interest you should try for a 0% balance transfer, said MoneySavingExpert.com founder Martin Lewis in the latest episode of ITV's The Martin Lewis Money Show. Watch Martin explain below, plus see our Credit Card Eligibility Calculator and Best 0% Balance Transfers guide to find the top deal, and see our Debt Problems info if you're struggling.

1 February 2022