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How do you rate your bank's service?

21 July 2026

Every six months, we ask for your help to track the quality of customer service provided by banks. By comparing your answers with last time, we can see which have got better or worse.

Please vote based on CUSTOMER SERVICE for your CURRENT ACCOUNT over the last SIX MONTHS (if you've more than one current account, you can select and score multiple banks). Ignore rates and any other products, and ignore service if it's more than six months old.

Check back here once the poll is closed to see the full results.

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