We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it). In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ. Please vote for your current provider based on customer service AND coverage over the last year.
We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it).
In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ.
Please vote for your current provider based on customer service AND coverage over the last year.
Results
1p Mobile (18 votes)
GREAT customer service, GREAT coverage
12 votes (67%)
GREAT customer service, OK coverage
2 votes (11%)
GREAT customer service, POOR coverage
1 votes (6%)
OK customer service, GREAT coverage
1 votes (6%)
OK customer service, OK coverage
0 votes (0%)
OK customer service, POOR coverage
0 votes (0%)
POOR customer service, GREAT coverage
0 votes (0%)
POOR customer service, OK coverage
1 votes (6%)
POOR customer service, POOR coverage
1 votes (6%)
Asda Mobile (63 votes)
GREAT customer service, GREAT coverage
20 votes (32%)
GREAT customer service, OK coverage
15 votes (24%)
GREAT customer service, POOR coverage
9 votes (14%)
OK customer service, GREAT coverage
3 votes (5%)
OK customer service, OK coverage
4 votes (6%)
OK customer service, POOR coverage
11 votes (17%)
POOR customer service, GREAT coverage
0 votes (0%)
POOR customer service, OK coverage
1 votes (2%)
POOR customer service, POOR coverage
0 votes (0%)
BT Mobile (337 votes)
GREAT customer service, GREAT coverage
70 votes (21%)
GREAT customer service, OK coverage
28 votes (8%)
GREAT customer service, POOR coverage
19 votes (6%)
OK customer service, GREAT coverage
36 votes (11%)
OK customer service, OK coverage
58 votes (17%)
OK customer service, POOR coverage
84 votes (25%)
POOR customer service, GREAT coverage
8 votes (2%)
POOR customer service, OK coverage
11 votes (3%)
POOR customer service, POOR coverage
23 votes (7%)
EE (1363 votes)
GREAT customer service, GREAT coverage
246 votes (18%)
GREAT customer service, OK coverage
130 votes (10%)
GREAT customer service, POOR coverage
78 votes (6%)
OK customer service, GREAT coverage
206 votes (15%)
OK customer service, OK coverage
243 votes (18%)
OK customer service, POOR coverage
303 votes (22%)
POOR customer service, GREAT coverage
25 votes (2%)
POOR customer service, OK coverage
45 votes (3%)
POOR customer service, POOR coverage
87 votes (6%)
Freedom Pop (11 votes)
GREAT customer service, GREAT coverage
0 votes (0%)
GREAT customer service, OK coverage
0 votes (0%)
GREAT customer service, POOR coverage
0 votes (0%)
OK customer service, GREAT coverage
3 votes (27%)
OK customer service, OK coverage
0 votes (0%)
OK customer service, POOR coverage
1 votes (9%)
POOR customer service, GREAT coverage
1 votes (9%)
POOR customer service, OK coverage
3 votes (27%)
POOR customer service, POOR coverage
3 votes (27%)
Giffgaff (507 votes)
GREAT customer service, GREAT coverage
224 votes (44%)
GREAT customer service, OK coverage
99 votes (20%)
GREAT customer service, POOR coverage
33 votes (7%)
OK customer service, GREAT coverage
39 votes (8%)
OK customer service, OK coverage
58 votes (11%)
OK customer service, POOR coverage
33 votes (7%)
POOR customer service, GREAT coverage
4 votes (1%)
POOR customer service, OK coverage
10 votes (2%)
POOR customer service, POOR coverage
7 votes (1%)
iD Mobile (222 votes)
GREAT customer service, GREAT coverage
29 votes (13%)
GREAT customer service, OK coverage
28 votes (13%)
GREAT customer service, POOR coverage
24 votes (11%)
OK customer service, GREAT coverage
13 votes (6%)
OK customer service, OK coverage
55 votes (25%)
OK customer service, POOR coverage
50 votes (23%)
POOR customer service, GREAT coverage
1 votes (0%)
POOR customer service, OK coverage
6 votes (3%)
POOR customer service, POOR coverage
16 votes (7%)
Lebara (4 votes)
GREAT customer service, GREAT coverage
2 votes (50%)
GREAT customer service, OK coverage
0 votes (0%)
GREAT customer service, POOR coverage
1 votes (25%)
OK customer service, GREAT coverage
0 votes (0%)
OK customer service, OK coverage
0 votes (0%)
OK customer service, POOR coverage
1 votes (25%)
POOR customer service, GREAT coverage
0 votes (0%)
POOR customer service, OK coverage
0 votes (0%)
POOR customer service, POOR coverage
0 votes (0%)
O2 (1066 votes)
GREAT customer service, GREAT coverage
197 votes (18%)
GREAT customer service, OK coverage
97 votes (9%)
GREAT customer service, POOR coverage
48 votes (5%)
OK customer service, GREAT coverage
141 votes (13%)
OK customer service, OK coverage
239 votes (22%)
OK customer service, POOR coverage
230 votes (22%)
POOR customer service, GREAT coverage
16 votes (2%)
POOR customer service, OK coverage
27 votes (3%)
POOR customer service, POOR coverage
71 votes (7%)
Plusnet (335 votes)
GREAT customer service, GREAT coverage
104 votes (31%)
GREAT customer service, OK coverage
69 votes (21%)
GREAT customer service, POOR coverage
32 votes (10%)
OK customer service, GREAT coverage
26 votes (8%)
OK customer service, OK coverage
42 votes (13%)
OK customer service, POOR coverage
43 votes (13%)
POOR customer service, GREAT coverage
1 votes (0%)
POOR customer service, OK coverage
2 votes (1%)
POOR customer service, POOR coverage
16 votes (5%)
Sky Mobile (128 votes)
GREAT customer service, GREAT coverage
54 votes (42%)
GREAT customer service, OK coverage
17 votes (13%)
GREAT customer service, POOR coverage
9 votes (7%)
OK customer service, GREAT coverage
6 votes (5%)
OK customer service, OK coverage
18 votes (14%)
OK customer service, POOR coverage
21 votes (16%)
POOR customer service, GREAT coverage
1 votes (1%)
POOR customer service, OK coverage
1 votes (1%)
POOR customer service, POOR coverage
1 votes (1%)
Smarty (15 votes)
GREAT customer service, GREAT coverage
4 votes (27%)
GREAT customer service, OK coverage
2 votes (13%)
GREAT customer service, POOR coverage
1 votes (7%)
OK customer service, GREAT coverage
2 votes (13%)
OK customer service, OK coverage
0 votes (0%)
OK customer service, POOR coverage
4 votes (27%)
POOR customer service, GREAT coverage
0 votes (0%)
POOR customer service, OK coverage
0 votes (0%)
POOR customer service, POOR coverage
2 votes (13%)
Superdrug Mobile (2 votes)
GREAT customer service, GREAT coverage
0 votes (0%)
GREAT customer service, OK coverage
1 votes (50%)
GREAT customer service, POOR coverage
0 votes (0%)
OK customer service, GREAT coverage
0 votes (0%)
OK customer service, OK coverage
1 votes (50%)
OK customer service, POOR coverage
0 votes (0%)
POOR customer service, GREAT coverage
0 votes (0%)
POOR customer service, OK coverage
0 votes (0%)
POOR customer service, POOR coverage
0 votes (0%)
TalkMobile (123 votes)
GREAT customer service, GREAT coverage
24 votes (20%)
GREAT customer service, OK coverage
14 votes (11%)
GREAT customer service, POOR coverage
4 votes (3%)
OK customer service, GREAT coverage
19 votes (15%)
OK customer service, OK coverage
25 votes (20%)
OK customer service, POOR coverage
9 votes (7%)
POOR customer service, GREAT coverage
1 votes (1%)
POOR customer service, OK coverage
10 votes (8%)
POOR customer service, POOR coverage
17 votes (14%)
Tesco Mobile (651 votes)
GREAT customer service, GREAT coverage
269 votes (41%)
GREAT customer service, OK coverage
119 votes (18%)
GREAT customer service, POOR coverage
51 votes (8%)
OK customer service, GREAT coverage
44 votes (7%)
OK customer service, OK coverage
86 votes (13%)
OK customer service, POOR coverage
62 votes (10%)
POOR customer service, GREAT coverage
4 votes (1%)
POOR customer service, OK coverage
9 votes (1%)
POOR customer service, POOR coverage
7 votes (1%)
Three (1235 votes)
GREAT customer service, GREAT coverage
201 votes (16%)
GREAT customer service, OK coverage
183 votes (15%)
GREAT customer service, POOR coverage
80 votes (6%)
OK customer service, GREAT coverage
139 votes (11%)
OK customer service, OK coverage
269 votes (22%)
OK customer service, POOR coverage
236 votes (19%)
POOR customer service, GREAT coverage
22 votes (2%)
POOR customer service, OK coverage
41 votes (3%)
POOR customer service, POOR coverage
64 votes (5%)
TPO (The People’s Operator) (35 votes)
GREAT customer service, GREAT coverage
3 votes (9%)
GREAT customer service, OK coverage
6 votes (17%)
GREAT customer service, POOR coverage
4 votes (11%)
OK customer service, GREAT coverage
1 votes (3%)
OK customer service, OK coverage
3 votes (9%)
OK customer service, POOR coverage
5 votes (14%)
POOR customer service, GREAT coverage
1 votes (3%)
POOR customer service, OK coverage
6 votes (17%)
POOR customer service, POOR coverage
6 votes (17%)
Virgin Mobile (582 votes)
GREAT customer service, GREAT coverage
70 votes (12%)
GREAT customer service, OK coverage
70 votes (12%)
GREAT customer service, POOR coverage
35 votes (6%)
OK customer service, GREAT coverage
42 votes (7%)
OK customer service, OK coverage
122 votes (21%)
OK customer service, POOR coverage
128 votes (22%)
POOR customer service, GREAT coverage
20 votes (3%)
POOR customer service, OK coverage
42 votes (7%)
POOR customer service, POOR coverage
53 votes (9%)
Vodafone (1161 votes)
GREAT customer service, GREAT coverage
194 votes (17%)
GREAT customer service, OK coverage
56 votes (5%)
GREAT customer service, POOR coverage
28 votes (2%)
OK customer service, GREAT coverage
178 votes (15%)
OK customer service, OK coverage
194 votes (17%)
OK customer service, POOR coverage
195 votes (17%)
POOR customer service, GREAT coverage
86 votes (7%)
POOR customer service, OK coverage
113 votes (10%)
POOR customer service, POOR coverage
117 votes (10%)
Voxi (15 votes)
GREAT customer service, GREAT coverage
7 votes (47%)
GREAT customer service, OK coverage
1 votes (7%)
GREAT customer service, POOR coverage
1 votes (7%)
OK customer service, GREAT coverage
0 votes (0%)
OK customer service, OK coverage
2 votes (13%)
OK customer service, POOR coverage
2 votes (13%)
POOR customer service, GREAT coverage
1 votes (7%)
POOR customer service, OK coverage
1 votes (7%)
POOR customer service, POOR coverage
0 votes (0%)
Other (43 votes)
GREAT customer service, GREAT coverage
10 votes (23%)
GREAT customer service, OK coverage
7 votes (16%)
GREAT customer service, POOR coverage
3 votes (7%)
OK customer service, GREAT coverage
3 votes (7%)
OK customer service, OK coverage
6 votes (14%)
OK customer service, POOR coverage
3 votes (7%)
POOR customer service, GREAT coverage
2 votes (5%)
POOR customer service, OK coverage
4 votes (9%)
POOR customer service, POOR coverage
5 votes (12%)
7,916 votes received.
We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.
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