Utilities

The Energy Secretary was grilled by MoneySavingExpert.com on Npower and Scottish Power service, the Green Deal, 24-hour switching and more at an event held at MSE towers.

Scottish Power has been banned from undertaking sales activity for 12 days from today after failing to meet the energy regulator's targets to clear outstanding customer complaints.

An additional £70 million will be made available to households under the Green Deal Home Improvement Fund (GHIF), Energy and Climate Change Secretary Ed Davey has announced today at an event at MoneySavingExpert.com.

Price comparison sites should pay compensation to energy customers who have been misled into switching to deals that were not the cheapest on the market, MPs say.

Energy regulator Ofgem has been criticised by a group of MPs for failing to make sure customers are getting the best value for money. The group has also raised concerns about suppliers' profits.

The price of petrol at the pumps is slowly creeping up again, dashing motorists' hopes of an average price of £1/litre.

Customers of the big six energy suppliers are paying up to £234 a year too much for their gas and electricity bills, a competition probe has found. But MoneySavingExpert.com has been saying for years that households could save hundreds by switching.

The Big Deal has partnered with The Sun newspaper to launch a collective switch to encourage households to move to a cheaper tariff. But is it worth switching to?

Spark Energy is to pay £250,000 to Citizens Advice after an Ofgem investigation found it breached switching rules and complaints handling regulations.

Northern Ireland's main electricity supplier has cut bills by nearly a tenth for all households after falls in wholesale gas prices.