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Utilities

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Around two-thirds of mobile phone customers use less than 3GB of data every month, a poll of MoneySavingExpert users has revealed - despite mobile networks increasingly pushing high-data deals.
9 February 2018
washhands
The average water and sewerage bill in England and Wales is set to rise by £9 to £405 a year.
1 February 2018
gasstove
Customers of the small energy supplier Iresa have vented their anger over unexpected increases to their monthly direct debits – with some seeing what they pay rise despite their account already being in credit.
31 January 2018
rhs-greenstarenergy
Customers of Future Energy, the small energy supplier which stopped trading last week, are to be taken on by Green Star Energy, the energy regulator announced today.
30 January 2018
gashob2
Two of the newest suppliers on the market offer a twist on the traditional way of paying for your energy, allowing you to bag cheap rates through monthly membership fees. But are they any good?
26 January 2018
gashob2
The roll-out of next generation smart meters which allow you to switch energy provider without losing their smart features is likely to be delayed, after the Government announced energy firms will be allowed to keep installing first-generation smart meters for an extra three months .
19 January 2018
gasstove
Toto Energy has cancelled a steep price hike for some of its customers after admitting to a price guarantee "misprint".
28 December 2017
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The number of customers ranking their energy company's customer service as 'poor' has increased across the board, according to our latest poll of MoneySavingExpert.com users.
27 December 2017
mobilephone_womanonit
Mobile phone customers will soon be able to switch provider by sending a free text, under new rules announced today by the communications watchdog.
19 December 2017
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Npower and E.on have apologised and paid out for misleading customers after a MoneySavingExpert.com investigation revealed many customers with fixed tariffs ending were wrongly told they'd have to pay to switch provider.
8 December 2017

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