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Utilities

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TalkTalk landline customers with its Unlimited UK Calls Boost plan will see their bill jump by £24 a year from January. But if you're affected, the good news is you can simply cancel the calls plan penalty-free.
23 December 2020
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Hundreds of thousands of Shell Energy customers will see broadband and home phone price hikes of up to £36 a year in January – but you can leave your contract penalty-free if you're affected.
10 December 2020
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Customers of gas and electricity provider Yorkshire Energy – which stopped trading last week – are being transferred to Scottish Power.
7 December 2020
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Yorkshire Energy – a small gas and electricity provider that supplies around 74,000 households – has today stopped trading. But your energy supply won't be affected. We round up what you need to know.
2 December 2020
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Jobseekers claiming certain work-related benefits can now get a new mobile tariff that will give them unlimited mobile data, minutes and texts for £10 a month. If you need that much data it's a stonking deal – and you could even use the Sim to temporarily replace your home broadband if you're struggling.  
10 November 2020
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A post being widely shared on Facebook claims that MoneySavingExpert founder Martin Lewis and Action Fraud have warned of a new "sophisticated scam" involving fraudsters posing as O2, Vodafone and other mobile networks  - but Martin hasn't mentioned it and Action Fraud says it's nothing to do with it either.
10 November 2020
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Vodafone and Three pay-monthly mobile or broadband customers who sign up to a new deal or upgrade to a fresh contract face steep price hikes next year, after the companies made changes to their terms and conditions. Once you've agreed to a new deal – from 29 October for Three, and 9 December for Vodafone – you're locked into the price rise, so it's important to be aware of it BEFORE you sign up.
6 November 2020
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The Government has confirmed that the energy price cap, which limits how much suppliers can charge for poor value tariffs, will be extended until the end of 2021 – and will cover those on prepayment meters.
19 October 2020
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Energy firms will have to offer emergency credit to prepayment customers who are struggling to top up their meters under a package of new measures revealed by regulator Ofgem, designed to help vulnerable customers stay connected.
18 October 2020
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Tonik Energy, a gas and electricity supplier with about 130,000 domestic customers, has stopped trading, and is in the process of appointing administrators.
5 October 2020

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