Millions of BT customers are facing yet another round of price hikes from September, MoneySavingExpert can reveal, with line rental, broadband, TV, BT Sport and calls costs set to rise for some.
Many broadband providers will be forced to give customers more accurate estimates of the speed they'll get before they sign up, under proposed new rules - and you'll have the right to walk away from your contract if speeds are slower than promised and don't improve within a month.
TV and movie streaming giant Netflix is increasing the price of some of its subscription packages, with users to be charged an extra 50p or £1 per month.
The BBC has announced it is to close down its digital download service the BBC Store from 1 November. If you've bought any programmes you won't be able to watch them after that - but you can get a full refund for your purchases, or an Amazon Video voucher worth a little more.
Millions of Sky customers are facing an inflation-busting price hike – but if you're affected you may be able to haggle down your bill or quit your contract penalty-free, with one MoneySaver knocking more than £500 off his annual bill after following our tips.
Vodafone is once again the most complained-about mobile network according to data compiled by telecoms regulator Ofcom, with the firm getting three times the average industry-wide number of customer gripes.
Three million TalkTalk customers are facing price hikes next month of up to £33/year for their broadband, phone and TV packages. But it's possible to beat the hikes – you can quit your contract penalty-free, swap to a cheaper 'fixed low price plan' or try to haggle a better deal.
11 October 2016
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