TSB

Increasing numbers of current-account holders are switching banks, with almost one million switches taking place in the last 12 months according to the latest figures - here's how your bank fared and how to bag up to £185 in vouchers for switching.

Some TSB customers reported problems accessing their online banking and mobile app after another IT update.

Banks are being asked how well prepared they are for a cyber attack or TSB-style IT meltdown by the Bank of England and the regulators.

Tens of thousands of TSB customers are still waiting for their complaints about the bank's IT meltdown to be addressed, and some who were left £100s out of pocket haven't had a response more than eight weeks on, MoneySavingExpert can reveal.

1,300 TSB customers have had money taken out of their accounts by fraudsters, the bank's chief executive Paul Pester revealed today, as a grilling by MPs exposed the full devastating impact of the bank's catastrophic IT meltdown.

MoneySavingExpert.com founder Martin Lewis has written to the chair of the Treasury Committee Nicky Morgan with a list of key facts we believe TSB should make public, ahead of the bank's appearance in front of the committee on Wednesday.

TSB has apologised after it opened a new current account and sent a debit card to a man who passed away in 2017, in a new blunder which has emerged just days after the bank admitted it had wrongly told companies some of its ex-customers had died.

TSB customers have been accidentally sent letters to other customers revealing their names and addresses, MoneySavingExpert.com can reveal, in the bank's latest blunder since its massive IT meltdown.

TSB customers are still struggling to log on to its online banking and mobile app more than a month after its IT meltdown began - and the bank STILL can't give any timescale for when the problems will be fully resolved.

TSB has apologised after it cancelled some former customers' direct debits and mistakenly told the firms they were paying that they had died, MoneySavingExpert can reveal.