NatWest and Halifax are the latest firms we've found to have sent misleading payment demands purporting to be from independent debt collection agencies.
The Financial Conduct Authority (FCA) won't take action against the Bank of Ireland for hiking base rate tracker mortgage rates, it has been revealed today.
A leading MP has urged the regulator to investigate whether Bank of Ireland is guilty of mis-selling after it announced plans to hike 13,500 customers' base rate tracker mortgages, even though the base rate hasn't moved for four years.
Four of Britain's top five banks are reportedly set to take another £1 billion hit for mis-selling payment protection insurance – bringing the industry total to nearly £8 billion.
The new system of financial regulation must help consumers by promoting competition and better communication so it does not repeat the "shortcomings" of the Financial Services Authority (FSA), a committee of MPs said today.
Cheque guarantee cards will not be re-introduced, the body which oversees payments said yesterday, after finding the scheme's closure has had a "minimal impact" on consumers and businesses.
21 December 2011
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