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TfL to hike congestion charge, halt free travel for kids and increase fares after Government bailout
Transport for London will have to introduce a series of temporary measures after it was given a £1.6 billion bailout by the Government. These include stopping free travel for children, reducing free travel for the over-60s and a 30% hike in the congestion charge for people driving into the centre of London.
14 May 2020

Angry Ryanair passengers have complained they're going "round in circles" trying to claim cash back from the budget airline for cancelled flights – having already requested refunds and been sent vouchers instead. But some have had success by claiming from their card provider, while others have found live chat the most effective way to get a response from Ryanair. If you're stuck, here's what to try...
27 April 2020

Major travel insurers including Axa, Churchill and Direct Line are now offering pro-rata refunds to customers who've ruled out travelling due to coronavirus and want to cancel their policy. But you'll need to request a refund to get one – and should only do this if you're certain you no longer need the cover.
26 April 2020

The competition watchdog has received almost 21,000 complaints linked to coronavirus since early March and 80% of those it's now getting are about cancellations and refunds, with concerns that travel firms are making refunds hard to claim and pressuring customers to accept vouchers instead.
23 April 2020
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