TalkTalk

TalkTalk is insisting upon charging some customers who may have been hit by last week's massive cyber-attack hundreds of pounds to ditch the giant. We explain how to switch penalty-free and how to protect your finances and passwords following the huge security breach.

TalkTalk customers will lose a 10% discount they currently enjoy for paying bills promptly, as the provider's axing its 'speedy payment discount' from 1 December.

Millions of Sky home phone and broadband customers will be hit with inflation busting price hikes from 1 December, the provider has revealed.

Four million TalkTalk customers will be hit with inflation busting price hikes of up to 50% from 1 October, the provider has revealed today.

Millions of BT broadband, phone and TV customers will be hit with inflation-busting price rises of up to 7% from September in the latest raft of hikes from the telecoms giant. It's the third time since the start of 2014 it has raised standard line rental prices.

Price promises made by broadband providers are misleading customers and costing them up to six and a half times more than adverts imply, new research from Citizens Advice reveals.

Plusnet has again been voted the top home phone and broadband provider for customer service, while AOL and EE take the wooden spoon, new research from MoneySavingExpert.com reveals.

Communications regulator Ofcom is forcing broadband providers to let customers walk away from contracts at any point if speeds fall below "acceptable levels".