Sky

Millions of BT broadband, phone and TV customers will be hit with inflation-busting price rises of up to 7% from September in the latest raft of hikes from the telecoms giant. It's the third time since the start of 2014 it has raised standard line rental prices.

Price promises made by broadband providers are misleading customers and costing them up to six and a half times more than adverts imply, new research from Citizens Advice reveals.

Plusnet has again been voted the top home phone and broadband provider for customer service, while AOL and EE take the wooden spoon, new research from MoneySavingExpert.com reveals.

Communications regulator Ofcom is forcing broadband providers to let customers walk away from contracts at any point if speeds fall below "acceptable levels".

Students heading home from university for the summer could be able to claim a £36 refund for the unused part of their TV licence. They should also diarise to close or switch any energy or broadband accounts.

Sky TV customers have recently been hit with price hikes pushing annual bills up by up to £54/year. But whether you want to beat the hikes or are just trying to get a better deal, we explain how to haggle to cut costs.

Virgin Media customers with Sky Sports or Sky Movies subscriptions will see prices rise by up to £24/year from 1 June.