Sky Q

If you've got Sky TV, Sky can put your price up during your two-year contract without telling you what rises to expect before you sign up AND without letting you leave penalty-free. Thought this kind of thing was supposed to be banned? So did we. But our investigation can now reveal that Sky is exploiting a surprising gap in the new rules – leaving its TV customers in the lurch.

Millions of Sky broadband and TV customers will be hit with price hikes of up to £72 a year from April onwards, MoneySavingExpert.com can reveal. But if you're affected you may be able to leave penalty-free or haggle down your bill – we've full details on what's happening and your rights below.