Santander

Santander has been fined £1.5 million by the City regulator for failing to clearly tell customers how safe their investments were.

Interest-only mortgages could become harder to get, say brokers, after Santander raised the minimum deposit required to take out the loans.

Santander will double overdraft charges in a bitter blow to its five million current account users.

New switching bribes mean for the first time five major providers have hardcore promotions vying for the coveted best-buy crown.

A number of banks will end the controversial practice of charging their debit card customers to take out foreign currency from a bureau de change in the UK, following an agreement with the Office of Fair Trading (OFT).

Lloyds TSB has still failed to clear a massive backlog of unpaid PPI compensation, leading to more anger from mis-selling victims.

Banking giant Santander claims it has turned the corner after a torrid past 18 months which has seen it consistently score poorly on customer service.

The Government has today announced a voluntary package of measures, agreed with the major banks, to help limit overdraft charges when a customer exceeds their limit.

Santander will pay interest upfront on its new savings account in what is the latest move by banks to tempt savers, by giving them instant cash.

More banks have admitted they are failing to hit the 28-day deadline between agreeing a payment protection insurance (PPI) compensation figure and paying it.