Ryanair

MoneySavingExpert founder Martin Lewis has called on the chief executives of Ryanair and the Civil Aviation Authority (CAA) to investigate an apparent name-change booking 'glitch' which has cost many passengers at least £115 to fix – and presented them with a dossier detailing more than 160 reports of the problem.

Ryanair has raised the cost of flying with a 10kg bag by hiking hold luggage and priority boarding prices, after twice cutting its cabin baggage allowance last year. 

A Ryanair passenger has set up a petition calling on the airline to refund customers who claim they've been unfairly charged £115 to change the name on their booking, after MoneySavingExpert.com revealed a raft of complaints about the issue.

Ryanair customers have inundated us with complaints that it is unfairly charging them £115 to change their name, insisting it was the airline that messed up their bookings – and we are urging Ryanair to prove it has a heart and show leniency.

Some Ryanair customers who've booked flights for groups have reported a bizarre problem which apparently results in the group's surnames being changed to be the same – and those affected could face a £115 fee to correct the booking.

The aviation regulator is taking enforcement action against Ryanair, after the budget airline refused to compensate passengers hit by strike-related disruption. 

Budget airline Ryanair has cancelled 150 flights scheduled for Friday due to strikes by its cabin crew in Belgium, Germany, Italy, the Netherlands, Portugal and Spain – here are your rights if you're affected.

Italy's competition watchdog has launched an inquiry into Ryanair's new hand luggage policy – which will only let passengers take a small handbag-sized carry-on into the cabin, unless they pay extra.

Ryanair has backtracked on its recent baggage policy shake-up and will allow some two million passengers who've already booked flights to check in a 10kg bag for free. To benefit, you'll need to be flying from Thursday 1 November onwards and have booked by the end of August. 

Ryanair has apologised after sending cheques that bounced to passengers who were owed flight delay compensation.