Refund

Nationwide will refund £6 million to current account customers, after failing to send customers the correct alerts warning them about unarranged overdraft fees.

If you use Apple Pay or another mobile payment system on the underground or trains in London, never tap in and out on different devices - even if you're paying on the same card. That's our 'tap-dancing' warning to passengers after one London commuter was shocked to find she'd overpaid by more than £700 for a year's travel.

Just over three million applications for pricier fast-track passport renewals have been made in the past five years, costing travellers an extra £130 million, MoneySavingExpert.com can reveal.

Over £11 million has been paid out for Power of Attorney refunds, MoneySavingExpert.com can reveal – but this is only a fraction of the amount owed.

Millions of London commuters and visitors could pocket a share of the almost £350 million floating around on unused Oyster cards, after Transport for London's (TfL's) latest figures showed the pot of unclaimed cash increased by more than £60 million over the last 12 months.

Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.

Scores of customers of Toto Energy have vented their anger over its 'hopeless service' with many reporting serious failings by the small energy supplier.

A MoneySaver has reclaimed £1,100 in just five minutes after discovering she'd started repaying her student loan too early, following MSE's overpayment warning.

Benefit claimants who didn't appeal decisions made by tax credit-checking firm Concentrix to amend or cancel their claims will have their cases reviewed, according to HM Revenue & Custom's (HMRC's) response to a report by the Work and Pensions Committee.

Customers of ticket reselling site Viagogo have been left hundreds of pounds out of pocket after they weren't informed of the total price of their booking – which included additional fees of up to £300 – until after they'd been billed. The website has admitted it suffered an online glitch and will refund those affected.