RBS

NatWest, RBS, Coutts and Ulster say hundreds of thousands of delayed customer payments, including wages, benefits and other transfers, have now been paid following last week's problems. But if you've been hit with fees as a result, complain and ask for your money back.

Users of certain Apple devices will soon be able to pay for goods at some UK retailers including Boots and Starbucks and for travel on Transport for London simply by touching their handset or watch to a contactless reader.

RBS customers are the latest to lose out from a forthcoming cap on the fees card firms charge retailers to process transactions, as the provider has revealed it's scrapping its YourPoints credit card reward scheme.

More than 90% of First Direct's current account customers rate its service as 'great', so it's little wonder it has yet again secured the top spot in our biannual banking poll.

Lloyds Bank is the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.

Update: 9.30am, 5 February 2015: Tesco Bank has this morning said that all customers can now see their accounts online as normal. But let us know if you're still suffering via the forum link below.

A basic bank account with no fees for failed payments or dipping into unauthorised overdrafts has been unveiled following an agreement between Britain's major lenders and the Government.

The chairman of the Treasury Select Committee has written to Barclays, HSBC, Lloyds, RBS and Santander asking for more information about fraud figures after the committee heard evidence the 'banks may be understating the level of fraud in the banking system' .

Royal Bank of Scotland (RBS) is to pay fines totalling £56 million following an IT meltdown in 2012 which locked millions of customers out of their accounts.

Ulster Bank has been fined almost £2.75 million (€3.5 million) over an IT failure that prevented thousands of customers from using their accounts for more than a month in 2012.